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09:30 - 12:00 3 December 2015
Evaluating and Measuring the Impact of Involving Patients, Carers and the Public
Gower Street | London | WC1E 6BT | United Kingdom
We need to engage hearts and minds in our work, and be able to demonstrate to our population the value of being involved with us.
This is about demonstrating impact and clearly evaluating all activity as a matter of course, creating a culture where patient, carer and public involvement and engagement is valued.
In an environment where NHS Foundation Trusts have a deficit of £321 million, five times more than planned, evaluating activity and demonstrating impact is a crucial element of business planning and ensuring the creation of patient-centred education, research, and services through this time of financial difficulty.
We have focused, on the whole, on the moral imperative to engage and involve patients, with less focus on developing new evidence about improving health and care research, education and services through involving and engaging our populations.
We will begin to examine this work in this masterclass.
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